Terms of Service
These Terms of Service ("Terms") govern your access to and use of the One Green Filter, LLC website, located at https://onegreenfilter.com/, and all its associated services, including but not limited to the online store, informational content, and customer support (collectively the "Website"). By accessing or using the Website, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree to all of these Terms, you are not permitted to use the Website.
By accessing or using the website or any products, software, data feeds, or services provided through or in connection with the One Green Filter, LLC website or service or purchasing any One Green Filter, LLC products, you signify that you have read, understood and agree to be bound by (a) this Agreement, (b) the Privacy Policy (which is incorporated by reference herein) and (c) all other terms, conditions and policies found on the website (which are also incorporated by reference herein), whether or not you are a registered user of, or have an account with us. If you do not agree to these terms of service or any future Terms, you may not use or access our website or purchase any products from the website.
One Green Filter, LLC reserves the right to modify, suspend, or discontinue services provided on our website at our discretion. These actions may be undertaken for various reasons, including technological updates to enhance functionality or security, compliance with legal requirements, adjustments to align with evolving business needs, service enhancements, or in response to force majeure events beyond our control. We are committed to transparency and user satisfaction, and therefore, we will strive to inform our customers of any such changes promptly. Notifications regarding modifications to our services will be communicated through email notifications to ensure users are adequately informed. We encourage our users to review these Terms regularly to stay informed of any updates. Your continued use of the website following any amendments indicates your acceptance of the revised Terms.
In the event of significant changes to our services or terms, we will provide explicit notifications to our users. These notifications may include email alerts or prominent announcements on our website. It is our priority to ensure that our users are well-informed about any alterations that may affect their experience on our platform. We value transparency and aim to maintain open communication with our customers regarding any modifications to our services or terms. Your understanding and cooperation in this regard are greatly appreciated as we continue to improve and evolve our offerings.
To utilize the services provided on our website, users must meet the minimum age requirement of 18 years old and possess the legal capacity to enter into binding agreements. However, it's important to note that certain products available on our platform may have age restrictions imposed by regulatory authorities. For example, some filters may require purchasers to be of legal age due to health concerns associated with their use. Therefore, users must ensure compliance with any specific regulations related to the sale of such products, including age restrictions, before making a purchase.
In addition to meeting age requirements, users may be required to create a user account to access certain features and services offered on our website. When creating an account, users must provide accurate and complete information and ensure the confidentiality of their account credentials. Users are solely responsible for maintaining the security of their account and are liable for all activities conducted under their account, whether authorized or unauthorized. Unauthorized use of an account may result in serious consequences, including potential legal ramifications. Therefore, users are encouraged to exercise diligence in safeguarding their account information to prevent unauthorized access and maintain the security of their account.
One Green Filter, LLC ("OGF") provides a diverse range of services through its website ("Website"), which is dedicated to promoting sustainable and accessible water solutions. We cater to both residential and commercial needs, offering:
Residential Services:
Informational Content:
Blog: Our blog features informative articles and resources about water treatment, filtration technologies, water quality issues, and sustainable water practices. FAQs Section: Our website provides a comprehensive FAQ section covering common questions about water filtration systems, their benefits, and maintenance tips.
One Green Filter, LLC ("OGF") strives to provide accurate and up-to-date information about our products on the Website. We describe each product in detail, including its features, specifications, benefits, and limitations. However, we cannot guarantee that all product descriptions are completely error-free.
Warranties:
OGF products come with limited warranties against defects in materials and workmanship. The specific warranty period varies depending on the product and is clearly stated on the product page and in the accompanying documentation. This warranty applies only to the original purchaser and is not transferable.
Please note:
Warranties do not cover normal wear and tear, misuse, or damage caused by accident, neglect, or improper installation or maintenance. OGF is not responsible for any consequential damages arising from product failure. We encourage you to carefully review the warranty information for each product before making a purchase.
When you place an order on the Website, you are offering to purchase the selected product(s). We reserve the right to accept or decline your order at our sole discretion.
Payment methods:
We accept major credit cards and other secure payment methods as listed on the Website. The full purchase price, including applicable taxes and shipping charges, will be charged to your chosen payment method at the time of order confirmation.
Order Confirmation:
Once your order is confirmed, you will receive an email confirmation with details, including product(s), price, shipping method, and estimated delivery timeframe.
One Green Filter LLC is dedicated to providing comprehensive shipping policies to ensure a seamless experience for our customers. Our handling times are expedited, with orders typically processed within 1-2 business days, excluding weekends and holidays. Once processed, orders are swiftly handed over to our trusted shipping partners, including FedEx, UPS, and USPS, chosen for their reliability and coverage.
For international customers, we extend our shipping services worldwide, with orders subject to additional charges and potential customs duties or taxes imposed by the destination country. We strive to provide accurate estimates of international shipping costs during checkout, empowering customers to make informed decisions. Shipping costs, both domestic and international, are calculated based on factors such as destination, package weight, and selected shipping method, ensuring transparency and fairness.
Our goal is to offer efficient and reliable shipping services while prioritizing customer satisfaction. By collaborating with reputable carriers and streamlining the shipping process, we aim to deliver orders promptly and securely to our customers' doorsteps. Whether domestic or international, customers can expect transparent shipping policies and competitive rates, underscoring our commitment to providing exceptional service at every step of the ordering process.
At One Green Filter, LLC, we may impose limitations on the quantity of products that a customer can purchase within a specified timeframe. These limitations are put in place to ensure fair access to our products for all customers and to prevent misuse or abuse of our services.
While we strive to accommodate our customers' needs, there may be instances where we need to restrict the number of products purchased by an individual customer. These limitations may vary depending on factors such as product availability, demand, and other operational considerations.
When you place an order, the item(s) will be shipped to the shipping address provided during the billing and shipping process. It is your responsibility to ensure that the shipping information provided is accurate to facilitate a prompt and successful delivery of your item(s).
Title and risk of loss transfer to you automatically upon the successful shipment of your item(s). If an item is lost due to incorrect shipping information provided by you, the liability will rest with you. One Green Filter, LLC cannot be held liable if an item is lost or damaged after successful delivery or due to incorrect shipping information provided during the order checkout process.
Additionally, all communication regarding your order and its delivery will be sent to you via email. Therefore, it is essential to provide a valid email address during the order checkout process. One Green Filter, LLC will not be responsible for any lack of information due to an invalid or incorrect email address provided by you.
At One Green Filter, LLC, we prioritize customer satisfaction and strive to provide a seamless shopping experience. Our Return, Refund, and Cancellation Policy are designed to ensure that our customers can shop with confidence, knowing that their needs are our top priority.
If for any reason you are not completely satisfied with your purchase, we offer a generous 30-day return window from the date of receipt. To initiate a return, please contact our customer service team for assistance. Please note that items must be returned in pristine condition, unused, and in their original packaging to qualify for a refund.
Additionally, if you need to cancel an order, please reach out to our customer service team as soon as possible. While we strive to accommodate cancellations, some conditions may apply, and restocking fees or return shipping costs may be incurred. We aim to process refunds within 2 to 3 weeks of receiving the returned item, and any applicable fees will be clearly communicated during the cancellation process. Your satisfaction is our priority, and we are here to assist you every step of the way.
At One Green Filter, LLC, we strive to maintain accurate product availability information on our website to ensure a seamless shopping experience for our customers. However, in the event that a product becomes temporarily unavailable or is placed on backorder, we have established procedures to address this situation promptly and transparently. If a customer orders a product that is out of stock or on backorder, we will notify them immediately upon processing their order. This notification will include an estimated timeframe for when the product is expected to become available again.
In cases where a product is out of stock, customers will have the option to either wait for the item to become available again or cancel their order for a full refund. For products on backorder, customers will be provided with an estimated shipping date, and their order will be processed as soon as the item is restocked. We are committed to keeping customers informed throughout the process, providing regular updates on the status of backordered items and any changes to expected delivery times.
It's important to note that processing and delivery times for backordered items may vary depending on factors such as supplier availability and shipping logistics. While we make every effort to expedite the fulfillment of backordered items, delays may occur beyond our control. However, we assure our customers that we will prioritize their orders and work diligently to minimize any inconvenience caused by product unavailability or backorders. Our goal is to maintain transparency and ensure customer satisfaction throughout the entire shopping experience, even in situations where products are temporarily unavailable.
GEOGRAPHIC RESTRICTIONS AND INTERNATIONAL USE
Our e-commerce operations are primarily focused on serving customers within the United States. While we strive to provide our products and services to customers worldwide, there may be certain geographic restrictions and regulations that apply to international customers. Therefore, it is important for international customers to review their country's specific regulations regarding online purchases, customs, duties, and additional taxes that may apply to their orders.
For international customers placing orders with us, please note that any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the customer. These charges are not included in the purchase price or shipping costs provided at the time of checkout. It is essential for international customers to be aware of and understand their country's import regulations to avoid any unexpected fees upon delivery of their order.
While we strive to ensure a smooth and efficient shopping experience for all our customers, it is essential to recognize that international orders may be subject to longer shipping times and additional processing delays due to customs clearance procedures. We appreciate your understanding and patience as we work to fulfill your order and navigate any regulatory requirements that may apply to international shipments. If you have any questions or concerns regarding international shipping or specific regulations applicable to your country, please feel free to contact our customer service team for assistance.
ERRORS, OMISSIONS AND INACCURACIES
The information presented on our website might sometimes include errors, omissions, or inaccuracies related to product descriptions, pricing, additional fees, and logistics details such as shipping. One Green Filter, LLC is committed to addressing these issues by correcting or updating the relevant information as necessary. This also extends to modifying or canceling your orders based on incorrect details, even after orders have been placed. We undertake these corrections without the obligation to provide prior notification, ensuring that our site always reflects the most accurate and up-to-date information.
One Green Filter, LLC ("OGF") grants you a non-exclusive, non-transferable right to access and use the Website for its intended purpose. This access is subject to the following terms of service: You may not use the Website for any illegal or unauthorized purpose, including but not limited to:
Violating any applicable laws or regulations; Infringing on the intellectual property rights of OGF or any third party; Disrupting or interfering with the operation of the Website; Engaging in fraudulent or deceptive activities. Gathering or using personal information about other users without their consent.
You are solely responsible for your conduct and the content you submit to the Website. You agree to comply with all applicable laws and regulations while using the Website. We reserve the right to restrict or terminate your access to the Website at any time for any reason without prior notice.
You may submit feedback, suggestions, and other comments ("Feedback") to OGF through the Website or other designated channels. You agree that such Feedback is non-confidential and becomes the property of OGF. We may use your Feedback for any purpose, including but not limited to: Improving the Website and its services. You represent and warrant that you own all rights to the Feedback you submit and that it does not infringe on the intellectual property rights of any third party.
We may investigate and/or terminate your account if you misuse the website or behave in any way that we regard as inappropriate or unlawful. You agree that, while using the website and the various services and features offered on or through the website, you shall not:
impersonate any person or entity or misrepresent your affiliation with any other person or entity; insert your own or a third party's advertising, branding, or other promotional content into any of the website's content, materials, or services; or gain or attempt to gain unauthorized access to other computer systems through the website. You agree not to:
(i) engage in spidering, "screen scraping," "database scraping," harvesting of email addresses, wireless addresses, or other contact or personal information, or any other automatic means of accessing, logging-in, or registering on the website or for any services or features offered on or through the website, or obtaining lists of users or obtaining or accessing other information or features on, from, or through the website offered on or through the website, including, without limitation, any information residing on any server or database connected to the website or any services offered on or through the website;
(ii) use the website made available on or through the website in any manner with the intent to interrupt, damage, disable, overburden, or impair the website or such services, including, without limitation, sending mass unsolicited messages or "flooding" servers with requests; or
(iii) use the website or the website's services in violation of any applicable law or the legal rights of any third party. You further agree that you may not attempt (or encourage or support anyone else's attempt) to circumvent, reverse engineer, decrypt, or otherwise alter or interfere with the website or the website's services, or any content thereof, or make unauthorized use thereof.
You shall not (nor cause any third party to) use the website to perform any illegal or immoral activities (including without limitation defaming, abusing, harassing, stalking, threatening, or otherwise violating the legal rights - such as rights of privacy of others) or any of the following types of activities, without limitation:
(a) disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, pornographic, obscene, or otherwise objectionable material;
(b) transmitting information that violates any applicable federal, state, or local laws, rules or regulations, including any governmental agency guidelines, policies, or procedures, or that infringes any patent, trademark, trade secret, copyright, or other intellectual property or proprietary rights of any party;
(c) conducting any activity that would constitute fraud;
(d) transmitting any material that contains software viruses, trojan horses, worms, time bombs, cancelbots, or any other computer code, files, or programs which may interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment;
(e) use the website to gain competitive intelligence about One Green Filter, the website, or any product or service offered via the website or to otherwise compete with One Green Filter.
By posting content on our platform, users agree that they retain ownership of their contributions but grant us a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. This license allows us to host and display user-generated content on our website and associated platforms.
To maintain the quality and integrity of our platform, we reserve the right to moderate user-generated content to ensure compliance with our community guidelines and policies. This may include monitoring, editing, or removing content that violates our terms of service, infringes upon intellectual property rights, contains offensive or inappropriate material, or is otherwise deemed unsuitable for publication. We may also take appropriate action against users who repeatedly violate our content guidelines, including suspension or termination of their accounts.
Users acknowledge that while we strive to provide a positive and engaging user experience, we cannot guarantee the accuracy, completeness, or reliability of user-generated content. Therefore, users agree to use our platform at their own risk and understand that they are solely responsible for their contributions. We disclaim any liability for user-generated content and reserve the right to remove or refuse to publish any content that we deem inconsistent with our policies or detrimental to the user experience.
The Website may include links to third-party websites that are not owned or operated by One Green Filter. These links are provided solely for your convenience, and their presence does not imply any endorsement or sponsorship of the linked websites by One Green Filter. It is important to note that One Green Filter, LLC does not have control over the content, accuracy, or privacy practices of these third-party websites.
By accessing and using any linked third-party websites, you do so at your own risk. OGF accepts no responsibility or liability for any damages or losses incurred as a result of your interaction with or use of these third-party websites. It is recommended that you review the terms of use and privacy policies of any third-party websites you visit to understand their practices fully.
One Green Filter, LLC ("OGF") owns all rights, title, and interests in and to the trademarks, copyrights, patents, trade secrets, and other intellectual property rights ("Intellectual Property") associated with the Website and its content, including but not limited to:
The OGF logo and brand name Product names and slogans Images, graphics, and other visual content Textual content, including blog articles and product descriptions Website design and functionality
You are not permitted to use any of the OGF Intellectual Property without our prior written consent. This includes, but is not limited to:
Using our trademarks or logos in any way that suggests endorsement or sponsorship. Copying or reproducing our copyrighted material without permission. Reverse engineering or decompiling our website or software. Creating derivative works based on our Intellectual Property without permission.
One Green Filter, LLC ("OGF") is committed to providing our customers with the best possible experience. However, it is essential to understand certain limitations and disclaimers associated with our website and services. Please carefully review this section to understand your rights and our company's liabilities.
We provide our website and services on an "as is" and "as available" basis, without any express or implied warranties. This means that we do not guarantee the website or services' merchantability, fitness for a particular purpose, accuracy, non-infringement, or quiet enjoyment. While we strive for excellence, we cannot ensure that the website or services will be uninterrupted, error-free, or completely secure.
OGF AND ITS AFFILIATES DISCLAIM ANY LIABILITY FOR INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR SERVICES. This includes damages for loss of profits, data loss, business interruption, or personal injury.
In the event of any claim arising from your use of the website or services, our maximum liability to you is limited to the greater of:
US$100.00, or The total dollar value of transactions you conducted through the website or services in the 12 months preceding the claim.
These limitations of liability apply even if we have been advised of the possibility of such damages and are designed to protect both OGF and its customers.
We encourage you to reach out to our customer support team if you have any questions or concerns regarding these disclaimers and limitations of liability.
At One Green Filter, LLC, we are committed to ensuring that our website is accessible to all users, including those with disabilities. We understand the importance of providing equal access to information and services, and we strive to implement features and services that accommodate users with various needs. To achieve this goal, our website is designed to be compatible with assistive technologies commonly used by individuals with disabilities, such as screen readers and voice recognition software. Additionally, we have incorporated features such as alternative text for images, keyboard navigation options, and adjustable font sizes to enhance accessibility for users with visual or motor impairments.
In addition to technical features, we also prioritize the usability of our website for users with disabilities. We have adopted best practices in web design and user interface to ensure a seamless and intuitive browsing experience for all users. Our website undergoes regular accessibility audits and testing to identify and address any barriers to access. Furthermore, we provide clear instructions and user-friendly interfaces to facilitate navigation and interaction for users with disabilities. Our commitment to accessibility extends beyond compliance with regulations; it is a fundamental aspect of our mission to serve all members of our community equitably.
We welcome feedback from users regarding the accessibility of our website and are continuously striving to improve our accessibility features and services. If you encounter any accessibility barriers or have suggestions for enhancing accessibility on our website, please contact our customer support team. We are dedicated to ensuring that all users can access the information and services they need effectively and independently, and we appreciate your support in helping us achieve this goal.
One Green Filter, LLC is dedicated to safeguarding the personal and financial information of our customers. We employ industry-standard security measures to protect customer data from unauthorized access, alteration, disclosure, or destruction. Our website is secured using SSL encryption technology to ensure the confidentiality of your information during transmission.
In the unfortunate event of a data breach, where there is unauthorized access to customer data, we have a comprehensive procedure in place to mitigate the impact and notify affected individuals promptly. Upon discovery of a data breach, our team initiates an immediate investigation to assess the scope and nature of the breach. If sensitive customer information is compromised, we will notify affected individuals via email or other means of communication as soon as possible, outlining the nature of the breach and the steps they should take to protect themselves, such as changing passwords or monitoring financial accounts for suspicious activity.
Furthermore, we will work diligently to rectify the breach and implement additional security measures to prevent similar incidents in the future. Our priority is to maintain transparency and provide support to affected customers throughout the resolution process. We encourage customers to review our Privacy Policy regularly to understand how their data is collected, used, and protected. Your trust and confidence in One Green Filter, LLC are of utmost importance to us, and we remain committed to upholding the highest standards of data security and privacy protection.
By using the website, you hereby release, discharge, hold harmless, defend, and indemnify One Green Filter, LLC and affiliates from and against any loss, damages, expenses, claims, and demands arising from or relating to any breach of these Conditions, including but not limited to, breaches arising from your use of the Website Content, your use of our Services, and your representations and warranties.
One Green Filter, LLC reserves the right to terminate, change, suspend, or discontinue any aspect of the website or its services at any time. However, we recognize the importance of ensuring customer satisfaction and have implemented a comprehensive refund and return policy to address any dissatisfaction with our products or services.
You have the right to request a refund or return in accordance with our specified refund and return policy. Please refer to our refund and return policy for detailed information on your options and the process to follow if you are dissatisfied with a product or service provided by One Green Filter.
It is important to note that any termination, suspension, or cancellation of your access to the website or its services by One Green Filter, LLC shall not affect any right or relief to which One Green Filter, LLC may be entitled at law or in equity. Upon any such termination, suspension, or cancellation, you are required to cease all use of the website, the Services, and any Content, and you will not be entitled to any refund of any fees or other charges, if any, paid in connection with such use.
In addition to any other method of termination or suspension in these Terms of Service, One Green Filter, LLC reserves the right to terminate, change, suspend, or discontinue any aspect of the website or the website's services at any time. Further, you agree that One Green Filter, LLC shall not be liable to you or any third party for any termination or suspension of your access to the website or any part thereof, removal of Content. Any such termination, suspension, or cancellation shall not affect any right or relief to which One Green Filter, LLC may be entitled at law or in equity. Upon any such termination, suspension, or cancellation, you shall terminate all use of the website, the Services, and any Content, and you will not be entitled to any refund of any fees or other charges, if any, paid in connection with such use.
These Conditions represent the entire agreement and understanding between you and us, and they supersede all previous communications and agreements between us (whether oral or written) in relation to your use of our Services.
If any part of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. A waiver of any term herein shall not be construed as a waiver of any other term, nor shall it affect the validity or enforceability of any other provision. Each provision of these Terms is independent and severable from the others, and the invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions.
You agree that the Website does not give rise to personal jurisdiction over One Green Filter, either specific or general, in jurisdictions other than the laws of California. Any claim or dispute between you and One Green Filter, LLC that arises in whole or part from the Service will be decided exclusively by a court of competent jurisdiction in California. Those who choose to access the One Green Filter, LLC do so at their initiative and are responsible for compliance with all applicable laws, including any applicable local laws.
In the event of any claim or dispute arising in connection with the Service, including but not limited to disputes relating to the Terms of Service, usage of the Website, or any transactions conducted through the Website, One Green Filter, LLC ("OGF") and the user agree to first attempt to resolve the dispute through friendly negotiation in good faith. This negotiation process is intended to provide both parties with an opportunity to discuss their concerns openly and work towards a mutually satisfactory resolution. If the dispute cannot be resolved through negotiation within a reasonable period, both parties agree to submit the dispute to binding arbitration.
The arbitration shall be conducted in accordance with the rules of the American Arbitration Association (AAA) and shall take place in Florida. The arbitration proceedings shall be conducted by a single arbitrator appointed by mutual agreement of the parties, or if no agreement can be reached, by the AAA. The selection of a neutral arbitrator ensures impartiality and fairness throughout the arbitration process. The timeline of the arbitration process will be determined based on the complexity of the dispute and the availability of the parties involved. Both parties will have the opportunity to present evidence and arguments in support of their respective positions during the arbitration proceedings.
It is important to note that the decision of the arbitrator shall be final and binding on both parties and may be enforced in any court of competent jurisdiction. The enforceability of arbitration outcomes ensures that the resolution reached through arbitration is legally recognized and upheld. Additionally, the costs involved in the arbitration process, including arbitrator fees and administrative expenses, shall be borne equally by both parties unless otherwise agreed upon. This ensures that the arbitration process remains accessible and equitable for both parties involved in resolving the dispute.
If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information:
an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the Website (and such description must be reasonably sufficient to enable the Company to find the alleged infringing material); your address, telephone number, and email address; a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Notice of claims of copyright infringement should be provided to the Company’s Copyright Agent at info@onegreenfilter.com.
Your use of our Services and the transfer of messages via email constitute electronic communications between us both. For contractual purposes, you hereby agree that all notices, agreements, policies, and communications provided to you electronically satisfy any legal requirement that such communications be in writing unless the law specifically requires other forms of communication.
If you have any questions about these Terms, please get in touch with us at:
Email: info@onegreenfilter.com
Phone: (727) 222-1800
Address: 4200 114th Terrace N, Clearwater, FL 33762
1. INTRODUCTION
2. SERVICES
3. PRODUCTS
4. RETURN, REFUND, AND CANCELLATION POLICY
5. PRODUCT AVAILABILITY AND BACKORDER
6. Website Use
7. INTELLECTUAL PROPERTY
8. DISCLAIMERS AND LIMITATIONS OF LIABILITY
9. USER ACCESSIBILITY
10. PRIVACY POLICY
11. INDEMNIFICATION
12. RETURN AND REFUND
13. TERMINATION
14. ENTIRE AGREEMENT
15. SEVERABILITY
16. GOVERNING LAW
17. DISPUTE RESOLUTION
18. COPYRIGHT NOTICES
19. ELECTRONIC COMMUNICATION
20. Contact Us
